Shipping Policy

Applicable to consumers in Denmark

At Solfaro, we strive to deliver your items quickly, securely, and in a transparent manner. The policy below describes how we handle shipping and delivery.

1. Delivery areas

We offer delivery throughout Denmark .
All products in our range are available for delivery to Danish addresses.

2. Delivery method

All orders are delivered directly to the customer's address via our logistics partners.

Delivery takes place every day of the week (Monday to Sunday) .

3. Processing time

We process and pack orders within 1 to 3 business days of receipt.

Orders received before 20:00 (CET/Copenhagen time) will typically be started the same or next business day.

4. Delivery time

Delivery time from dispatch is between 3 and 4 business days , depending on the customer's address and external transport conditions.

The total estimated delivery time is 4 to 7 business days from order to receipt.

5. Shipping costs

We offer free shipping on all orders , regardless of order value.

6. Traceability

Once your order has been shipped, you will receive a confirmation with a tracking number via email.

You can track your shipment all the way until the package is delivered.

7. Delivery problems

If your package is delayed, lost or damaged , please contact us as soon as possible.
We will contact the carrier and provide a quick and appropriate solution.

Contact information

Company name: Solfaro
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: info@solfaro.com
Phone: +44 7577 338053
Customer service: Monday to Friday from 09:00 to 17:00 (Copenhagen time) Company number 15713161

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